Last updated: 14 December 2025
Welcome to Ayam Goreng Kimiez. By accessing and using our online ordering system and services, you agree to be bound by these Terms of Service. Please read them carefully.
By placing an order through our website or mobile application, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.
Order Accuracy: You are responsible for ensuring that your order details are correct before submitting. Please review your order carefully, including items, quantities, special requests, and delivery/pickup information.
Availability: Menu items are subject to availability. We reserve the right to substitute items or cancel orders if items are not available. In such cases, you will be notified promptly.
Order Confirmation: Once you submit an order, you will receive an order confirmation. This confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraud.
Prices: All prices are in Malaysian Ringgit (MYR) and include applicable taxes (SST) where stated. Prices are subject to change without notice.
Payment Methods: We accept cash and online payments through our payment gateway (credit/debit cards, FPX, e-wallets).
Payment Security: Online payments are processed through secure third-party payment processors. We do not store your complete credit card information on our servers.
Dine-In: For dine-in orders, you must be present at the restaurant to receive your order. Table numbers (if applicable) must be provided accurately.
Take-Away: Take-away orders must be collected within a reasonable time after notification. We are not responsible for the quality of food if collection is delayed beyond our recommended pickup time.
While we make every effort to accommodate dietary requirements and allergies, we cannot guarantee that our products are completely free from allergens. If you have severe allergies or dietary restrictions, please inform our staff before placing your order. Cross-contamination may occur in our kitchen.
Please refer to our Refund Policy for detailed information about cancellations and refunds. Order cancellations are only accepted before the kitchen begins preparing your food.
Promotional offers and discount vouchers are subject to specific terms and conditions, including:
You agree not to:
All content on our website and ordering platform, including but not limited to text, graphics, logos, images, and software, is the property of Ayam Goreng Kimiez or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
To the fullest extent permitted by law, Ayam Goreng Kimiez shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services, even if we have been advised of the possibility of such damages.
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services after changes are posted constitutes your acceptance of the modified terms.
These Terms of Service shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the Malaysian courts.
If you have any questions about these Terms of Service, please contact us:
Restaurant Name: Ayam Goreng Kimiez
Website: ayamgorengkimiez.my
Email: support@ayamgorengkimiez.my
By using our services, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.